Total Mortgages: NZ's Top Mortgage Brokerage for 2023
We are thrilled to announce that Total Mortgages has been recognized as the Top Mortgage Brokerage for 2023 by NZ Adviser. This marks the second consecutive year that we have received this prestigious accolade, a testament to our unwavering commitment to excellence and our dedication to serving our clients' needs.
In a year marked by significant challenges, including high interest rates, reducing property values, new bank technology, compliance changes, and economic uncertainty, Total Mortgages has demonstrated resilience and adaptability. We have navigated these obstacles with agility, ensuring that we continue to deliver top-tier service to our clients.
Our success is built on our ability to understand and respond to both macro and micro issues. We have maintained a keen focus on understanding compliance conditions and delivering daily against the requirements, all while ensuring a seamless journey for our clients.
We believe that our team is our greatest asset. Despite the challenging market conditions, we have kept a positive message at the forefront of our operations. We have fostered a culture of collaboration and communication, where ideas are freely exchanged and positivity is nurtured.
Our approach to client service is holistic. We understand that every client is unique, and we strive to provide tailored solutions that meet their specific needs. We have also focused on educating our clients, ensuring that they are well-informed and confident in their decisions.
We are proud of our high conversion rates and our ability to maintain a robust pipeline of business. Our strategy is grounded in diligence and smart work, ensuring that we match our clients with the right lenders and keep our conversion rates high.
We are deeply grateful for the trust and support of our clients, who have played a crucial role in our success. Our commitment to professionalism, knowledge upgrading, and fine-tuning specifics for clients has earned us a strong referral base, further solidifying our position in the market.
As we celebrate this achievement, we remain committed to our mission of providing exceptional mortgage brokerage services. We will continue to strive for excellence, adapt to market changes, and serve our clients with the highest level of professionalism and integrity.
Thank you for your continued trust and support. Here's to another year of success and growth together!